Service Manager - Cambridge

Job details

TO THOSE ASPIRING TO CAREER GREATNESS, READ ON:

Beertown Public House Cambridge is seeking the best and brightest Hospitality mind to join our team of proven pros. We believe our success is driven by working alongside Leaders who are continually growing and driving to push themselves, their team and our business forward.

Our goal is to foster a work experience that provides our Chefs & Managers with:

• Pride in their role and the company they work for
• Personal & professional respect from all stakeholders
• Ongoing learning & career development with a clear path for growth
• An independent atmosphere that welcomes everyone’s ideas & initiatives
• Competitive remuneration (plus benefits & earned bonuses)
• Meaningful relationships and mentorships
• Possibilities for personal & professional growth
• …all while having good time!

If you…

• know that ‘real’ people work nights & weekends,
• believe that successful people don’t know more, they do more,
• feel the restaurant operates at it’s best when you’re there,
• take the bull by the horns,
• work hard to succeed hard,
• aspire to achieve greatness in your career,

…success is here for you to work towards.

About the Service Manager Role:

• Full-time, salaried, management position, reporting directly to the General Manager
• Directly responsible for the Server team, ensuring adherence to Beertown service standards.
• Operates shifts with excellence, leading to increases in sales week over week, year over year.
• Leading & coaching service team in fulfilling steps of service and all side-work both pre and post-service 
• Handles any service or Guest concerns during the shift with Hospitality from the Heart
• Hire, train, mentor and schedule (weekly) Server team
• Facilitate Focus of the Week program for Front of House 
• Monitor daily cleanliness of the restaurant, attacking any cleaning & repair concerns with urgency
• Manage reservation book in concert with Front of House Management Team.
• Assist in managing costs related to service - Front of House Labour & Uniform Inventory, Local Store Marketing (to name a few)
• Driving Service team's ongoing learning through uses of our online management system

Service Manager Earnings & Perks: 

• $50,000 - $55,000 annual salary
• Bonus Incentive ($6,000 annually, paid quarterly as earned)
• Paid Vacation Time
• Daily Management Meals
• Comprehensive Management Benefits & Life Insurance Plan – enrolled on day 1
• Charcoal Group Team Member Dining Discount
• Comprehensive initial & ongoing training provided
• Career growth & ongoing development opportunities
• Positive, supportive & inclusive team culture

Interested to learn more? We want to meet you; apply now via this ad or in person at Beertown Cambridge!